Read Our Terms of Service Carefully

Legal Notice

All notices from Double Impact Designs to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to Double Impact Designs shall be made either by regular mail, sent to the address we provide on our Web site, or first class mail to our address at:
Delivery shall be deemed to have been made by You to Double Impact Designs five (5) days after the date sent.

Copyright Notice

All content appearing on this Web site is the property of Double Impact Designs.
Copyright © 2024, Double Impact Designs. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2024, Double Impact Designs. All rights reserved.

Trademarks

All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Double Impact Designs. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Double Impact Designs or any third party, except as expressly granted herein.

Terms of Use

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Double Impact Designs and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Double Impact Designs believes that customer conduct violates applicable law or is harmful to the interests of Double Impact Designs and its subsidiaries.

Privacy Policy

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Double Impact Designs and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Double Impact Designs believes that customer conduct violates applicable law or is harmful to the interests of Double Impact Designs and its subsidiaries.

Shipping and Delivery

At this time, Double Impact Designs ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, Double Impact Designs ships merchandise to Canada and Mexico, but not to other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

International

Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Double Impact Designs is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

Sales Tax

Double Impact Designs charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.

Warranties

The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. Double Impact Designs makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or it's Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements.

Double Impact Designs SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL Double Impact Designs BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
-- OR Depending on State --
The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by Double Impact Designs.

The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. Double Impact Designs is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not Double Impact Designs.
The inclusion of material on this server does not imply any endorsement by Double Impact Designs, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although Double Impact Designs tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.

Return Policy

You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). Double Impact Designs reserves the right to change its payment procedures at any time without prior notice to you.

Miscellaneous

VOID WHERE PROHIBITED: Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. Double Impact Designs and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of Double Impact Designs shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and Double Impact Designs with respect to this Web site. The Terms and Conditions supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Double Impact Designs with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by Double Impact Designs. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.

Returns/Exchange Policy

Returns:

(To receive your refund to your original method of payment, your online return must be initiated within 30 days of the order shipment date.)

We want you to be satisfied with your diddesigns.com purchases. If that's not the case, we'll gladly accept merchandise for return or exchange:

  • Within 30 days of the purchase date
  • Is in new condition
  • Hasn't been washed, worn or altered
  • Is accompanied by the original invoice
  • Full-price items

We will not accept merchandise for return or exchange:

  • Personalized items
  • Clearance items (Reduced by more than 50%)
  • Loyalty Discount Coupon Cards / eGIFT Cards / Scratch Off Lottery Tickets are final sale after purchase
  • After 30 days of the purchase date

Holiday Returns Period:

*Purchases made between November 12th and December 24, 2024, are eligible for return through February 3, 2025

It could take up to 2 weeks for us to receive and process your return or exchange. Customers must pay for returned merchandise unless D.I.D is at fault.

(Securely pack and seal your package and drop it off at the nearest post office location) Mail all returns/exchanges to the following address: Double Impact Designs / Return Department, 1339 Wells Street, Philadelphia, PA 19111.

Shipping & Handling

*NOTICE: WE ONLY SELL & SHIP WITHIN THE U.S. TERRITORIES *(FREE SHIPPING)

We use several carriers to ship your order as quickly and efficiently as possible based on your shipping destination. Deliveries will be made during the carrier's normal business hours. Once your order has shipped, you can track your order's location using the information provided by the carrier chosen to handle your shipment.

When estimating package delivery time, please allow time for checks/money orders/credit cards, debit cards, and gift cards approval. All customers will receive two notifications by email and/or phone that your order was placed and shipped. For customized orders, please allow time for order processing and also for backorders. D.I.D is not responsible for lost/stolen packages. Please make sure all items, colors & sizes are correct before completing the order.

*Economy Shipping packages are delivered Monday through Friday, 8 AM to 8 PM. Packages will arrive within 5-9 business days, depending on the shipping destination.

*Saturdays, Sundays, and holidays are not considered business days for order processing and deliveries.
*Please note that the estimated delivery date is an estimate only and is not guaranteed.

International Shipping: (Not Available at This Time)

International shipping is calculated based on a number of factors, including the desired service (Standard/Express). The number of items you are purchasing, the weight of the items, and the destination country/region. D.I.D is not responsible for packages delayed by customs. Your package may be subject to import duties and taxes that are levied once the package reaches your country. Customs policies vary widely from country to country; you should contact your local customs office for further information. You are responsible for any taxes and duties, additional customs fees, clearance fees, and any handling fees assessed by the delivering carrier and imposed on your package. If, for some reason, your package is released to you without payment for the customs/duty charges and your customs charges are billed back to us, we will charge your credit card for the amount due. By accepting your package (s), you are giving us the right to charge your credit card for any taxes and duties imposed by your government.

Product Disclaimers/Waiver of Product Warranties

Damaged or Defective Items:
If you receive a damaged or defective item, contact Customer Service within 7 days of delivery at (833)263-4343. Please be prepared to supply your order number and your item number from your original confirmation email, as well as your email address and phone number. We will make every reasonable effort to assist you with your return. If you do not contact Customer Service within 7 days of delivery, you are responsible for the return shipping charges. We apologize for any inconvenience this may cause.

Orders or parts of an order may be canceled by our system for various reasons. Possible reasons include:

  • Unavailable item (s)
  • Inability to ship to the address provided
  • Difficulty in processing your payment information
  • Existence of a duplicate order (s)

If your order is canceled, you will receive a notice via email that will explain the reason for the cancellation. You will not be billed for any canceled items. Once an order is canceled, it can not be reprocessed and must be submitted again on our Web Store.

Price Adjustments:

If Diddesigns.com makes a permanent price reduction on the product featured on our web store, you may request reimbursement for the price difference within 7 days from the ship date. Price adjustments are accepted on items purchased at the full retail price only. Please note that promotional sales prices are not permanent price changes and are not included in this guarantee. Contact Customer Assistance to request credit for a price difference. We work hard to ensure the accuracy of pricing at Diddesigns.com, but despite our best efforts, pricing errors may occur. In the event that a product is listed at an incorrect price due to a typographical error, Diddesigns.com shall have the right to refuse or cancel orders placed for the product listed at the incorrect price, regardless of whether the order has been confirmed and your credit card charged.